Shops 10–21, Su 10-19
From the very beginning of Ülemiste Centre, it has always been important to us to make sure that everyone feels welcome.
Proportion of renewable energy used for own use
Lower CO2 emissions compared to 2019
Tenants who are satisfied with the work of the Centre's management in Covid-19 conditions in 2021
Supported organizations in 2021
Every day, the entire Ülemiste Centre team works to be responsible towards people and the environment in everything we do. We are happy to involve all members of our community, from tenants to visitors, in our community projects, because the joy of working together is always the greatest, and ultimately leads to the best possible outcome.
In our activities, we are guided by the company’s values and code of ethics, which describes and directs our behaviour towards our visitors, partners, owners, each other, and society as a whole.
It is important for us to have an open and consistent relationship with our tenants and partners. This is a way for everyone to have their say, because social issues are a common concern.
Always available for our tenants:
Communication: monthly information sessions, ongoing information on the website, newsletters 1–2 times a month, SMS with reminders (about campaigns, events, information sessions, etc.), annual Rentnike Suurkogu and monthly meetings of the tenants’ council
Support: new tenant start-up package, in-house tours, ABC of marketing training, digital evacuation training for the staff
Well-being: free parking on the fifth level of the car park, changing rooms with washing facilities, discounts for in-house staff in shops and restaurants
Motivation: competition ‘Best Shop’, Summer Days, New Year’s Eve Gala
In 2021, we organised 34 joint events for Ülemiste Centre employees, with 1,487 participants.
The satisfaction of our employees is one of our priorities. We are always there for them and we are also constantly working to raise our people’s health awareness.
We strive to make Ülemiste a pleasant and stimulating place to work. We carry out a variety of surveys to get feedback to help us improve even more.
We are continuously reducing the environmental impact of the centre’s activities. We help our tenants and visitors to do the same. We are finding ever better solutions to reduce our climate impact. We are committed to ensuring that Estonia’s forests remain viable in the future.
We are recycling with pride. You can send bottles, paper, glass, and packaging to a new life cycle, and take your used clothes to the Recycling Closet.
Some of the bins in our customer areas offer pre-sorting. In addition, we have smart bins, which compact the waste themselves and are therefore more economical.
We are actively involved in environmental pilot projects, which have resulted in the use of Ringo reusable packaging and the possibility to return Tetra Pak cartons in several of our cafés and restaurants.
Ülemiste Centre has been supporting the Estonian Fund for Nature since 2018. With our help, we have created a website promoting nature-friendly forestry at https://elfond.ee/metsaomanikule, a nature trail in Pokumaa, and organised a well-received seminar ‘Kes hoiab tulevikus metsa püsti?’ (‘Who will keep the forest standing in the future?’).
We optimise the centre’s daily energy consumption with solutions from R8 Technologies.
We prefer renewable energy: 100% of Ülemiste’s electricity comes from wind farms, resulting in 11 tonnes less CO2 emissions per year.
Our centre has the BREEAM green label. This means that the sustainability of the building has been ensured, environmental protection has been taken into account, as well as the requirements for materials and technical systems. The BREEAM standard covers the development as a whole, i.e. the building from the surrounding traffic management to the technical systems inside the building. Ülemiste Centre is currently certified as ‘good’. We are aiming for a high-quality standard of ‘very good’. Read more
Good health makes you feel good and keeps you going. We promote health-conscious behaviour in our communities by offering healthy choices at every turn. In addition, we place particular emphasis on cleanliness and a high-quality indoor environment.
We place particular emphasis on a high-quality indoor climate to ensure that everyone in the centre feels good. To this end, in partnership with R8 Technologies, we have created an automated climatic environment in the centre at the lowest possible cost.
Our aim is to minimise accidents and hazards in the centre and parking areas.
The visitor information on our website shows real-time occupancy, so you can plan the most convenient and suitable time to visit the centre.
We train the whole Ülemiste family on security and organise joint drills, so that we are always prepared for possible emergencies. In 2021, a total of 760 members of our staff took part in safety training.
Our centre’s facilities and services are thoughtfully designed to ensure equal opportunities and access for all.
We have been awarded the ‘SIIA SAAB – Access for All’ label, which values an open and accessible environment for all. Read more